Privacy Policy

1. Introduction

Meshgryd Systems ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information you provide

• Name, email address, phone number, and company details when you fill out contact forms.
• Project requirements and other information you share during consultations.
• Communications you send to us, including enquiry messages.

2.2 Information collected automatically

• Usage Data: pages visited, time spent, referral source, and browsing patterns via Google Analytics (GA4) and Google Tag Manager.
• Device Data: browser type, operating system, IP address, and device type.
• Cookies: see our Cookie Policy for details on how we use cookies.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Respond to your enquiries, proposals, and support requests.
• Improve our website and service offerings.
• Send relevant communications about our services (only with your consent where required).
• Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your data includes:

• Consent: where you have given clear consent for us to process your data.
• Contractual necessity: where processing is necessary to fulfil a contract with you.
• Legitimate interests: for improving our services and website experience.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share data with trusted third parties who assist us in operating our website and business, including:

• Google (Analytics, Tag Manager) — for analytics and measurement.
• Cloudflare — for content delivery and security.
• Email and communication platforms — for responding to enquiries.

These third parties are contractually bound to keep your data confidential and secure.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@meshgrydsystems.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

9. International Transfers

Your data may be processed outside your country of residence, including on servers located in the United States and Europe. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

11. Contact

For questions about this Privacy Policy, contact us:

• Email: support@meshgrydsystems.com
• Phone: +234 708 127 6162
• Address: Office Building, Palm Heights Estate Phase 2, Von Road, Lugbe, Abuja, FCT, Nigeria